亚历山大·C. 亨德森
公共行政副教授
生物
亚历山大·C. 亨德森 is an Associate Professor in the Department of Public and Nonprofit 政府. His current research focuses on front-line 政策的实施 in public and nonprofit organizations, 规则和自由裁量决策, 人事管理, and collaboration and inter-organizational relationships. He is a research fellow of the Center for Organization Research and Design (CORD) at Arizona State University; an academic fellow of the Local Government Workplace Initiative (LGWI) at the University of North Carolina at Chapel Hill; and previously served as a chief administrative officer, 运营官, 导演, and volunteer with several nonprofit organizations in the Philadelphia area.
教育
PhD, Public 政府, Rutgers University - Newark, 2011
MPA, Public 政府, Villanova University, 2004
2002年，维拉诺瓦大学政治学学士学位
研究兴趣/重点领域
公共和非营利管理, 政策的实施, 组织理论与行为, 研究方法
选定的出版物
Borry E.L., & 亨德森,.C. Patients, Protocols, and Prosocial Behavior: Rule Breaking in Front-line Health Care. 为thcoming in The American Review of Public 政府.
亨德森,.C., & 索,J.E. Volunteer Satisfaction at the Boundary of Public and Nonprofit: Organizational- and Individual-Level Determinants. 公开演出 & 管理评论，42(1), 162–189.
亨德森,.C.提克劳，T., & Balica D. (2018). Perceptions of Discretion in Street-Level Public Service: Examining Administrative Governance in Romania. 公开演出 & 管理评论，41(3), 620–647.
夏博诺,E.布朗伯格，D., & 亨德森,.C. (2018). Steering a Swarm: Compliance and Learning in a Municipal Performance Measurement Regime. 政府 & 社会,50(10), 1447–1477.
亨德森,.C., & 索,J.E. (2018). Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania. Voluntas, 29岁(1), 43–58.
太阳,R., & 亨德森,.C. (2017). Transformational 领导 and Organizational Processes: Influencing 公开演出. 公共行政评论，77(4), 554–565.
金,T.H.亨德森，A.C., & 加工T.H. (2015). At the Front Lines: Examining the Effects of Perceived Job Significance, 员工的承诺, 工作投入对公共服务动机的影响. International Review of Administrative 科学s, 81(4), 713–733.
亨德森,.C., & : D.B. (2015) Performance 信息rmation Use in Local Government Collaborations: Monitoring Relationships with Emergency Medical Services Agencies. 公开演出 & 管理评论，39(1), 58-82.
: D.B., & 亨德森,.C. (2015). Collaboration in Front Line Health Care Delivery: Examining the Contractual Relationship between Local Governments and Emergency Medical Services Agencies. 《bet亚洲365欢迎投注》，第45期(6), 674-688.
夏博诺,E.布朗伯格，D., & 亨德森,.C. (2015). 性能改进, 文化, and Regimes: Evidence from the Ontario Municipal Performance Measurement Program, 2000-2012. International Journal of Public Sector 管理, 28(2), 105–120.
夏博诺,E.Kim, Y., & 亨德森. A.C. (2014). Reintroducing the Zone of Indifference: Disengaging the Cogs of Public Service Performance and Citizen Satisfaction. 公共资金 & 34岁的管理(4), 305–308.
亨德森,.C. (2013). Examining Policy Implementation in Health Care: Rule Abidance and Deviation in Emergency Medical Services. 公共行政评论，73(6), 799–809.
亨德森,.C., & Pandey,年代.K. (2013). 领导 in Street-Level Bureaucracy: An Exploratory Study of Supervisor-Worker Interactions in Emergency Medical Services. 国际公共行政评论，18(1), 7–23.
亨德森,.C. (2013). Patient Assessment in Emergency Medical Services: Complexity and Uncertainty in Street-Level Patient Processing. Journal of Health and Human Services 政府, 35(4), 505–542.
选定的演讲
“Strengthening the Ties that Bind: Fostering Group Cohesiveness in Volunteer Fire Services.” Academy of 管理 Conference, Boston, Massachusetts (with Jessica E. 索瓦),2019.
“Perceiving Worthiness: Empathy and Expertise in Patient Assessment.” Public 管理 Research Conference, Charlotte, North Carolina (with Erin L. Borry), 2019.
“Examining Predictors of Group Cohesiveness in Volunteer Fire Services.” American Society for Public 政府 Annual Conference, 华盛顿特区(与杰西卡·E. 索瓦),2019.
“Managing Community-Based Health Care: Shaping Administrative Research in Mobile Integrated Health and Community Paramedicine Programs.” Northeast Conference on Public 政府, Baltimore, Maryland, 2018.
“Paramedic Rule-Breaking Tendencies: Examining the Impact of Experience and Ethical Climate.” American Society for Public 政府 Annual Conference, Denver, Colorado (with Erin L. Borry), 2018.
“Volunteer Satisfaction in Nonprofit Public Service Providers: Organizational- and Individual-Level Determinants.” Symposium on Public 政府, Public Policy, and Nonprofit Studies Research. 乔治华盛顿大学. 华盛顿特区(与杰西卡·E. 索瓦),2017.
“Perceptions of Discretion in Street-Level Public Service: Examining Administrative Governance in Romania.” American Society for Public 政府 Annual Conference, 亚特兰大, 格鲁吉亚(与Tudor Ticlau和Dan Balica), 2017.
“Organizational- and Individual-Level Determinants of Volunteer Firefighter Satisfaction.” Association for Research on Nonprofit Organizations and Voluntary Action, 华盛顿特区(与杰西卡·E. 索瓦),2016.
“Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania.” American Society for Public 政府 Annual Conference, Seattle, 华盛顿 (with Jessica E. 索瓦),2016.
奖项及荣誉
David Newton Award for Excellence in Teaching, Long Island University, 2018
National Association of 学校 of Public Affairs and 政府 Dissertation Award, 2011
Dean’s Dissertation Award, Rutgers University – Newark, 2011
